Attachment Report free essay sample

This attachment however is purposely meant to bring into practice the knowledge and skills gained in classroom and also enable the student to understand practical working methodologies in different companies. This report serves to summarize the activities and experiences gained with Karuturi Limited Company for the period of two months. It is however limited to information that is deemed confidential to the company. Acknowledgement All my gratitude goes to all the Karuturi Limited Company staff for their humble time and their support throughout my attachment period. The software section includes all operations on the software applications this Includes; installation, software configuration, software customization, performing backups, upgrading of software, troubleshooting and software development. The networking part brings out the layout of the domain structure of the company, laying of network cables, setting up the network, email configurations, internet configuration and settings, client server platforms. The report also entails other services provided by the ICT section such us keeping record of all ICT gadgets in the company i. We will write a custom essay sample on Attachment Report or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page e. omputers, printers, IP phones, Uninterruptible Power Supply, Networking Cables etc. 1. 2 Introduction. General background of the company. Incorporated in 1994, Karuturi Company Limited is today the largest producer of cut roses in the world, with are area of over 292 hectares under Greenhouse cultivation and an annual production capacity of around 555 million flower stems. An integrated production model encompassing in-house plantation, cultivation and distribution capabilities coupled with a series of green initiatives make them one of the lowest cost producer of cut roses in the world. Almost their entire produce is exported to high-value markets such as Holland, Germany, United Kingdom, Italy, Singapore, Hong Kong, Taiwan, Bahrain, Muscat, Dubai, Australia, Japan, New Zealand, Brunei and North America, with a small portion sold in India. Having established our strong presence in floriculture, they now aim to broad base their portfolio into a larger agri-produce basket. The acquisition of large tracts of land in Ethiopia has set the stage for them to become a complete agriculture production company. their goal now is to make a significant contribution to alleviate the global and african food crisis. Equipped with a robust and de-risked business model, Karuturi company Limited aims at other fast-growing business realms are food processing, floriculture retail including a flower auction portal and information technology. They include; Windows XP, Windows vista, and Windows 7. some machines we upgraded to run on the latest versions of Windows. * Antivirus software-the company is licensed by the Avast Antivirus. This involved installing on the new machines and subsequent run of the updates. * SAP-this is ERP software that enables the company’s wide range of activities to be coordinated. The introduced system ERP-Enterprise Resource Planning is a system that integrates or at least attempts to integrate all data and processes of company into a unified system. This means that all the departments in the company were to be swallowed up in one system called ERP. Common end user software-these includes software such as Adobe Reader, Adobe flash player, WinZip, Microsoft office package. b) Troubleshooting: This involves analyzing the software that has a problem and coming up with various solutions to the same depending on the type of the software For instance, in Microsoft office applications, which are mostly used, there may be a problem in its files after some, thus performing repairs to the software is necessary. c) User help solutions: enabling the user in the efficient use of the installed software and implementation of advanced features in software usage by the users. ) Software configuration This involved configuring of the software for firstuse. Forinstance, the SAP software the production section, it requires entering of server address that is usually know n only by the ICT staff. e) Software customization This is done to suite various end users’ needs e. g. creating shortcuts, style of viewing mails in outlook, preferred themes on the desktop, time taken for the computer to be on standby mode for windows vista and windows 7 versions for specific users. f) Partitioning and Formatting of storage volumes This involved formatting of corrupted hard drives /partitions . sually done during operating system installation. g) Upgrading the existing software This involved upgrade of all categories of software to the latest versions. i. e. Windows XP to windows 7, Adobe Reader 8. 0 to Adobe Reader 10. 0, Opera browser 10. 0 to Opera browser 11. 11 and so on. h) Performing backup services Backups of important documents is done by performing a backup on the server and other removable media such as flash disks, externalharddrives.